We get it – not everyone likes sitting through the long menu when you call in somewhere. So, we’re putting our entire phone menu and extension numbers here for your reference when you call in. NOVUS Health is always working to improve the ways you can get in touch with us. Here’s a preview of what you’ll hear when you call us at 314-652-0100.
THANK YOU FOR CALLING NOVUS HEALTH
If you know your party’s extension, you may dial it at any time.
For a company directory, press 1.
If you would like to become a new patient of NOVUS Health, please press 2 to speak to our intake representative.
To schedule or reschedule an appointment, please press 3.
For prescription refills or prior authorizations, press 4.
For case management, press 5.
For behavioral health, please press 6.
For medical record requests, press 7.
For billing inquiries, press 8.
To message your care team, dial one of the following extensions:
For Dr. Scheperle’s Care Team dial extension 133
For Matthew Cary’s Care Team dial extension 122
For Brian Brennan’s Care Team dial extension 116
For Jeremy Dunbarr’s Care Team dial extension 123
For Erin Duvall’s Care Team dial extension 122
Calls to providers may take up to 48 hours (2 business days) to return. To reach your care team provider faster, sign up or login to the HEALOW APP to access the Patient Portal and message your provider directly.
Sarah has a background in nonprofit administration and internet marketing. She received her bachelor’s in Communications from Hannibal-LaGrange University, and her master’s in Nutrition & Human Performance from Logan University.